Contact Us

Our working hours are 9:00 AM to 5:00 PM Eastern Time. We will reply to most emails on weekdays, but if you haven't received a reply, please check your spam/junk mail folder!

Please be patient, we will reply to you as soon as possible! Please do not send multiple emails, as this may delay our response time.

You can also find the answers to your questions in our FAQ Help Center.

Customer Service, Working Hours:

Monday to Friday 9:00 AM to 5:00 PM

Saturday 10:00 AM to 6:00 PM

Closed on Sunday

Email: velvon1@outlook.com (We will reply to your email within 48 hours, please be patient.)